The honest version
Instruments differ in what they emit and in whether they can carry an identifier, so the strength of the evidence differs too. Rather than gloss over that, every result carries a provenance class — a machine-readable statement of exactly how much of the chain we can vouch for. It is stated on the record, not in a sales conversation.
Each class describes four links: how the data was captured, how the specimen identity was bound to it, where the result was computed, and how it was delivered.
The class is a label, not the evidence. Every record stores two independent facts — how capture and identity were established, and where the result was computed. The class above is derived from that pair for readability. Your regulatory lead can query either field directly, and a configuration we have not met yet still records honestly rather than being forced into the nearest rung.
Why we publish this rather than bury it. A supplier who claims the same evidentiary strength for every configuration is telling you they have not thought about it. Grading the chain protects your regulatory position — we never assert that a number is correct, only how it arrived — and it gives your regulatory lead something they can write down per configuration when a notified body asks. It also makes the upgrade path concrete: moving from Class 3 to Class 1 means bringing the instrument itself under attestation, and we can tell you exactly what that takes.
The traceability record, field by field. Every one of these is written for every result, retained, and queryable.
Pseudonymous by architecture, not by policy. The file carries an opaque accession token — the identifier your site already assigns. We treat it as a meaningless string; your system resolves it back to a patient. Because we hold no identifiers and have no means to re-identify, the compliance surface stays small even where the confidentiality bar is higher than HIPAA — substance use disorder records under 42 CFR Part 2, for instance.
On joining a result to a specimen. We never infer the join. Where an instrument cannot carry the identifier, a named operator asserts it and the assertion is recorded as such. Matching on time alone risks attributing a result to the wrong patient, and we do not do it.
And what we will not take on. The clinical claim and intended use. Analytical and clinical validation — the science is yours. The calibration values themselves; we host and serve the records, but the numbers are yours to determine and sign. Your patient identity workflow, which is why we never see PHI. And our own supplier qualification — you audit us, we supply evidence and answer questions, nothing further. A vendor who offers to take everything is telling you something about how carefully they have thought about it.